Support
One developer reads the mailbox. A report about a figure gets fixed sooner when it arrives with the numbers you typed and the number you expected.
Bugs and questions go to support@algas-kalkulators.suxlv2.space. Anything about data — what the app collects, what the advertising SDK receives, or a request under the GDPR — goes to contacts@algas-kalkulators.suxlv2.space, the address the privacy policy names. The same person reads both, so a letter to the wrong one is not lost.
algasKalkulators is built and supported by one person, so the honest answer about reply time is days rather than hours. Write in Latvian, Russian or English; all three are read.
Four lines. With them the calculation can be reproduced without another round of questions.
There are nine of them, and the salary one alone holds twelve tax periods. "The tax is wrong" cannot be checked; "Salary, 2025, gross to net" can be opened and run.
The amount, the direction, and every box you ticked — tax book, pension, dependants, disability. The checkboxes are what usually explains a difference, and they are invisible in a result.
A payslip, a VID calculation, a VSAA decision, or another calculator. Which source it is matters more than the number: it says what the app is being compared against.
The version is in the app's settings. The phone model and its Android version come from the phone's own settings, under About phone. For a crash rather than a wrong figure, these two lines are the important ones.
The app estimates it from the salary, and your employer applies the figure the VID actually assigned you — which depends on your whole year's income, not on one month's. If you know your figure, type it in: the salary screen accepts it, and the estimate is replaced by your number.
Pensioner, dependants, disability, no tax book at this employer. Each of them moves a different part of the calculation, and each of them is off by default. A difference that looks like a bug is most often one unticked box.
The four VSAA benefits are computed from the base on which social contributions were actually paid, over the period the law counts — not from the salary on the contract, and not from last month. A recent raise often does not appear in the benefit at all.
The app has no account and stores nothing you type, so there is no history of yours to export or erase — see the privacy policy for what that means in detail.
A one-line review on Google Play is read, but it cannot be answered properly and it cannot carry your numbers. If a figure looks wrong, e-mail is the way to get it looked at — and a fixed calculation helps everyone who installs the app afterwards.
support@algas-kalkulators.suxlv2.space — a bug, a figure that does not match, or a calculator you think is missing.
